Interview or survey

Activities

• Activity 1: Clarifying and itemising the problem or Task
• Activity 9: Assurance of the fulfilment of the requirements

Necessary tools

• To document the interview: digital recording devices or transcripts

Description

Interviews can obtain targeted information and thus reveal opinions and behavior on certain questions/topics.

Procedure

1. Specify question subject
2. Specify respondents
3. Formulate questions using the question technique
4. Conduct interview
5. Evaluate recording or transcript
6. Present results to respondent for confirmation

Possibilities for support/ Alternatives

• Questionnaires, questioning techniques

Sources

• Lindemann 2009, p. 264, 265, 274